Users Rights and Responsabilities

Users Rights

1. to be attended to according to the principles of mutual respect and cordiality that govern all interpersonal relationships;
2. to access the resources that he or she is entitled to, unless through non-compliance with the regulations of use;
3. according to the stipulations of the Ethical code for Information Services, all users are entitled to confidentiality in their research work and use of resources;
4. To have the right to make formal complaints.

Users Responsibilities

1. to identify themselves when requested by Library staff or security personnel;
2. to observe the rules set out in the Loan Regulations;
3. to be responsible for the physical integrity of reference documents and equipment they use, so they must check their condition as soon as they are entrusted with them;
4. to use IT equipment (computers, printers and scanners) according to CICA rules of use (pdf | 588 kb);
5. To not reserve places.
6. to not move furniture (tables and chairs) within the floors in the Library;
7. to not smoke, eat or drink in the Library;
8. to not use mobile phones or other equipment that may disturb the working environment;
9. To not work in groups, or in any other activity that may disturb the peaceful atmosphere of the Library. The Library is a place for individual study.

Sanctions

Users who do not comply with the above requirements will be given a warning or penalty according to the decision of the faculty Board of 12th February 2003. In cases where a user’s behaviour or incorrect use of resources constitutes a disciplinary matter, the Library will refer the matter to the respective Faculty Board.